CareMonX™CAD operates with other CareMonX™ EMS Suite modules to facilitate highly-efficient dispatch decision-making and analysis. It seamlessly integrates with electronic clinical care records, staff credentialing and accounting systems, while supporting complex Managed Care Pathways and other treatment protocols.

CareMonX™CAD is based on the latest SOA technology and utilizes non-proprietary hardware, communications and software platforms to minimize costs. It mainly revolves around managing patient's transportation activities on the basis of their checkup requirements.

CareMonX™CAD has got pentagonal interface, i.e. five interfaces for five autonomous but logically dependent users, the interfaces are: CAD Admin, Call Taker, Dispatcher, AVL and Ambulance. However, system also relies on the correct functioning of Real Communication Server and Web Server dedicated for data transmission and data archiving respectively. Data from Call Taker and Dispatcher are saved on CAD Web Server, in this way a centralized database is maintained for all modules of CareMonX™CAD. Whilst Push Server notifies the respective module for the operation whenever new data is saved on CAD Web Server.

CareMonX™CAD supports simultaneous multi-channel communication over GSM (GPRS) and TETRA. This is highly relevant in situations where some parts of an ambulance fleet (or multiple fleets) use different networks. Mobile Technologies is member of the TETRA TWISP/EADS software development consortium and has significant experience of developing and operating OMA compliant mobile messaging platforms.

In addition to call-taking via telephone, CareMonX™CAD also supports call requests received by FAX, email, SMS, online browser booking interfaces and panic alert devices. It's open WSDL interface also enables call requests generated by third-party systems to be automatically entered into call queues.